How to submit a request

  1. Open the HydroLog listing on Google Play or the App Store.
  2. Use the developer contact shown there and state “Delete HydroLog account.”
  3. Share the minimum information needed to locate the account. Do not send full payment card details or unnecessary sensitive data.
  4. Wait for confirmation and processing; requests are handled within 30 days.

Current boundary: This site does not publish internal or alpha test routes. It does not provide a self-service deletion API or turn a generic form into an unconnected endpoint.

What is included?

The request covers the HydroLog server account, login identity mapping, sessions, and membership snapshot. The membership subscription is sold through Google Play only, and Google Play manages those subscription and transaction records under its own policies; for the published iOS 1.2.0, the iOS release has no in-app purchase, so there is no Apple-billed HydroLog subscription to manage; deleting the HydroLog account does not automatically cancel a subscription.

Local records and subscriptions are separate

Local hydration records stay on your device and can be removed by uninstalling the app or clearing app data. Signing out, clearing app data, or uninstalling does not automatically delete the server account and does not cancel a subscription. Manage a subscription separately in Google Play.

Retention boundary

Requests are processed within 30 days. Minimum transaction or audit records required by law may remain for the statutory period. See Privacy for the full scope.

If you only need help with a record or membership state, visit Support instead of describing a troubleshooting question as an account deletion request.

1.2.1 membership candidate (not yet released)

This section applies only to the unreleased 1.2.1 membership candidate; the published iOS 1.2.0 has no in-app purchases.

In an iOS version that offers Apple sign-in, Apple supplies the login identity and the name and email shared at first authorization, including a private relay email. App Store handles subscription transactions, RevenueCat verifies membership, and Cloudflare Worker and D1 store this app's account, sessions and membership snapshots. The backend encrypts an Apple authorization token to support revocation. Apple and Google accounts use separate identities; we do not automatically merge them by email or share membership between them. Hydration records remain on the device.

Signed-in Apple users can choose Delete account in Account and membership and confirm the same identity with Apple. On success, we revoke Apple authorization and remove this app's server account, identity mapping, sessions and membership snapshot. If interrupted, retry with the original account. A limited deletion confirmation record supports retries; completed, expired confirmations are removed during routine cleanup. Account deletion leaves local hydration records on the device and does not cancel an App Store subscription. Cancel separately through Apple subscription management. Apple and subscription service providers handle transaction records under their own policies.